We have been in celebratory mood at the CAI because one of our longest lobbying efforts – a matter of demand for over 25 years – was realised on the 2nd of December 2019 with the enactment of the Consumer Protection (Gift Vouchers) Act 2019. We consider that our renewed efforts, which we commenced in August 2017 with our Credit Where It’s Due campaign, finally, caught the attention of a demanding nation. We are appreciative of our Members’ support which, for us, showed how critically important the independent consumer voice really is in society.